FAQ

WhqKalc™ Shopping & Customer Care FAQ 🎁🛍️
How do I order from WhqKalc™?

Explore our selection of gift products and choose the items you wish to purchase. Add them to your shopping cart, then follow the checkout instructions to submit your order.

How can I confirm that my order was placed?

After your purchase is completed successfully, an automatic confirmation email will be sent to you. It will contain your order information and a summary of the products you selected.

Where can I find my tracking number?

Once your order has been prepared and dispatched, we will email you a shipping confirmation. The message will include a tracking number that you can use to monitor the package through delivery.

May I change or cancel an order?

Order preparation can begin shortly after checkout, so please contact customer support as soon as possible if you want to request a change or cancellation. Adjustments cannot be guaranteed after processing has started, but we will make every reasonable effort to help before your package leaves our facility.

Which payment options are available?

Payments for WhqKalc™ orders are processed through Shopify’s secure checkout system. We accept major credit cards and any other payment methods currently offered through Shopify.

What happens if my item is damaged, defective, or incorrect?

Please notify our support team promptly if your purchase arrives damaged or defective, or if a different product was delivered. Include your order number and clear photographs of the issue so we can review the situation and work toward a timely resolution.

Customer Support Details 🎀📬

Company Name: Piecework Puzzles LLC
Business Address: 45 Main St Ste 719, Brooklyn, NY 11201, USA 🇺🇸
Phone: +1 917-540-8142
Email: service@whqkalc.com