Return & Refund Policy
Return & Refund Policy – WhqKalc™ 🧶↩️
At WhqKalc™, we want customers to feel comfortable and confident when shopping for rugs and carpet essentials from our store. This Return & Refund Policy explains the conditions and process for eligible returns and approved refunds.
30-Day Return Window
Customers may request a return within 30 days after the delivery date if they are not fully satisfied with their purchase.
Return Eligibility
To be considered eligible for a return, products must remain unused and in their original condition. Whenever available, items should also be returned with the original packaging included. All return requests must be supported with valid proof of purchase, such as an order confirmation email or sales receipt.
Please be aware that some products may be excluded from returns due to hygiene standards, safety considerations, or item-specific limitations.
How Returns Are Handled
After a return request is submitted and approved, the WhqKalc™ support team will provide instructions for returning the item.
Unless the return is related to a damaged product, defective merchandise, or a shipping mistake made by our team, return shipping expenses are generally the responsibility of the customer.
Once the returned item has been received and inspected, customers will be notified regarding the refund status. Approved refunds will be processed back to the original payment method used during checkout.
Shipping charges from the original order are typically non-refundable unless the issue resulted from an error caused by WhqKalc™.
Contact Information 📬
Company Name: Mirth Studio LLC
Business Address: 241 Calhoun St, Charleston, SC 29401, USA 🇺🇸
Phone: +1 843-737-5779
Email: service@snasckla.com